How To

Please contact us if you would like to work with us!  When we understand your needs, we will tailor a wholesale account for you with with your pricing, shipping and payment options.  We will send an email with login credentials.

On your first visit, launch the site and use password reset to access your account.  

  • click “Lost password?” and enter the registered email address 
  • when the reset email arrives follow the instructions.  It requires a strong password.  If this is difficult, you can choose to use password reset every time you use it 😉
  • your registered email is your user id

We have organized items in categories. 

  • 5 lb Beans for foodservice
  • 12oz Beans 
  • 12oz Ground
  • Foodservice Consumables
  • Tea

You will see the categories relevant to your customer category.  If you wish access to other items let us know and we will configure your account.

Select a category and press search.  The selected items will appear in a list.  

Adjust the quantities for your order and click the add to cart checkbox.  Notice that the system does this automatically as you change the quantity.  

Click “Add Selected Products to Cart“.  Tip: Make sure you do this before navigating away!

Change the category and repeat.

When you are happy with your order review the cart and then checkout.

On the checkout page, select a payment method,  Accept Terms and Conditions and Place order.

The system will immediately send a confirmation email to the registered email and your order becomes listed in your account’s orders.  

When your order is completed, you will receive a tracking email with a printable invoice attached.  The tracking is also available from the order history.

If your orders tend to be similar, you can use the “order again” button from a previous order (just below the item list).  This will add those items to your cart and you can adjust it from there.

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We are closed Monday October 9